- Set ticket state (Offen / In Bearbeitung / Warten auf Schließen / Geschlossen) from the ticket detail page via a live PUT to Zammad; pending-close gets a default pending time and the change is synced back so it isn't flagged as an external change - Replace the disruptive meta-refresh with a JS auto-refresh that pauses while a text field has unsent content or focus - Persist reply/new-ticket drafts to localStorage and restore them after a reload or accidental navigation Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
44 lines
1.6 KiB
JavaScript
44 lines
1.6 KiB
JavaScript
// Allgemeines Verhalten: Entwurf-Speicherung + ungefährlicher Auto-Refresh.
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(function () {
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// --- 1) Entwürfe sichern (überlebt Reload / versehentliches Wegnavigieren) ---
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function draftKey(el) {
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return "episupport-draft:" + location.pathname + ":" + (el.name || el.id || "x");
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}
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var drafts = document.querySelectorAll("[data-draft]");
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drafts.forEach(function (el) {
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try {
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var saved = localStorage.getItem(draftKey(el));
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if (saved && !el.value) el.value = saved;
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} catch (e) {}
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el.addEventListener("input", function () {
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try {
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if (el.value) localStorage.setItem(draftKey(el), el.value);
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else localStorage.removeItem(draftKey(el));
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} catch (e) {}
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});
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});
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// Beim Absenden die zugehörigen Entwürfe löschen
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document.querySelectorAll("form").forEach(function (form) {
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form.addEventListener("submit", function () {
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form.querySelectorAll("[data-draft]").forEach(function (el) {
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try { localStorage.removeItem(draftKey(el)); } catch (e) {}
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});
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});
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});
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// --- 2) Auto-Refresh, aber NIE während des Tippens/ungesendeten Texts ---
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var INTERVAL = 120000; // 2 Minuten
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function hasUnsavedInput() {
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var a = document.activeElement;
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if (a && /^(TEXTAREA|INPUT|SELECT)$/.test(a.tagName)) return true;
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var fields = document.querySelectorAll("textarea, input[type=text], input:not([type])");
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for (var i = 0; i < fields.length; i++) {
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if ((fields[i].value || "").trim() !== "") return true;
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}
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return false;
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}
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setInterval(function () {
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if (!hasUnsavedInput()) location.reload();
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}, INTERVAL);
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})();
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