Add ticket status setter and prevent draft text loss

- Set ticket state (Offen / In Bearbeitung / Warten auf Schließen /
  Geschlossen) from the ticket detail page via a live PUT to Zammad;
  pending-close gets a default pending time and the change is synced back
  so it isn't flagged as an external change
- Replace the disruptive meta-refresh with a JS auto-refresh that pauses
  while a text field has unsent content or focus
- Persist reply/new-ticket drafts to localStorage and restore them after
  a reload or accidental navigation

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
This commit is contained in:
2026-07-01 11:15:30 +02:00
co-authored by Claude Opus 4.8
parent 1041f283a4
commit 1107a912bc
7 changed files with 141 additions and 11 deletions
+1 -1
View File
@@ -5,7 +5,6 @@
<meta name="viewport" content="width=device-width, initial-scale=1">
<title>{% block title %}EPI-Support{% endblock %}</title>
<link rel="stylesheet" href="{{ url_for('static', filename='style.css') }}">
<meta http-equiv="refresh" content="120">
</head>
<body>
<header class="topbar">
@@ -32,6 +31,7 @@
<footer>
EPI-Support-Monitor · liest <code>{{ zammad_url }}</code> · Seite aktualisiert sich automatisch
</footer>
<script src="{{ url_for('static', filename='app.js') }}"></script>
{% block scripts %}{% endblock %}
</body>
</html>